Policies
Payment
Ukraine
After placing an order on the website, you will receive payment details by email. You can pay online by bank transfer using your bank.
Other countries throughout the world
Currently we accept the following payment options: bank transfer, PayPal and crypto. After placing an order on the website, you will receive payment details by email.
After the payment is proceeded successfully, you will receive a confirmation with details regarding the delivery of your order.
Delivery
Order processing
We process and ship orders daily from 10:00 until 20:00 (EEST).
For all in-stock items we are sending your order within 2 - 3 days.
In case you place a Pre-Order, we need 7-10 business days after payment confirmation for manufacturing jewellery.
Ukraine
We deliver goods all over Ukraine, with the help of courier service "Nova Poshta". The delivery fee is paid by customer.
Delivery of international orders
We deliver orders all over the world. Please pay attention to the fact that the cost of delivery is paid according to the tariffs of logistics companies. Delivery time depends on destination. Once your order is shipped you will receive an email with a waybill number to track your order.
Upon arrival in the country of destination, international orders may be subject to customs duties and taxes of the destination country's customs. The recipient bears additional costs for customs clearance.
belarus and russia
According to the brand policy, sales and delivery to belarus and russia are not available.
Ukraine
After placing an order on the website, you will receive payment details by email. You can pay online by bank transfer using your bank.
Other countries throughout the world
Currently we accept the following payment options: bank transfer, PayPal and crypto. After placing an order on the website, you will receive payment details by email.
After the payment is proceeded successfully, you will receive a confirmation with details regarding the delivery of your order.
Delivery
Order processing
We process and ship orders daily from 10:00 until 20:00 (EEST).
For all in-stock items we are sending your order within 2 - 3 days.
In case you place a Pre-Order, we need 7-10 business days after payment confirmation for manufacturing jewellery.
Ukraine
We deliver goods all over Ukraine, with the help of courier service "Nova Poshta". The delivery fee is paid by customer.
Delivery of international orders
We deliver orders all over the world. Please pay attention to the fact that the cost of delivery is paid according to the tariffs of logistics companies. Delivery time depends on destination. Once your order is shipped you will receive an email with a waybill number to track your order.
Upon arrival in the country of destination, international orders may be subject to customs duties and taxes of the destination country's customs. The recipient bears additional costs for customs clearance.
belarus and russia
According to the brand policy, sales and delivery to belarus and russia are not available.
Return
Unfortunately, according to Ukrainian legislation (Resolution of the Cabinet of Ministers of Ukraine of March 19, 1994 No. 172 About realization of separate provisions of the Law of Ukraine "About consumer protection") jewelry items are not subject to return or exchange policy.